Returns & Exchanges
At Mable Direct, we want you to love your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items with original tags attached. If your purchase isn't a perfect fit, our simple exchange and refund process ensures a stress-free shopping experience.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in their original packaging, ensuring all clothing tags and hygiene seals remain intact and undamaged.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return parcel.
- 4.Ship and Track
Drop off your package at any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.