Frequently Asked Questions
Everything you need to know about shopping with Mable Direct.
What is Mable Direct's shipping policy?
We offer standard shipping globally, with delivery typically taking 3-7 business days. Orders over $75 qualify for free domestic shipping.
How can I return or exchange an item?
We accept returns within 30 days of delivery. All items must be in their original condition with tags attached. Please visit our Returns Portal to start the process.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options including Klarna and Afterpay.
How do I know which size to order?
Each product page features a detailed size guide. We recommend comparing your body measurements to our chart to ensure the perfect fit.
Are your materials sustainably sourced?
Yes, Mable Direct is committed to ethical fashion. We use organic cotton and recycled polyester in over 60% of our current collection.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to follow its progress.